FAQs
For US Sailings- Non-US Citizens will require a passport and the necessary visa for entry into the United States. On Transatlantic and Transpacific sailings European and Chinese guests will require ESTA (Europe) and EVUS (China).
For International Sailings - Non-US Citizens will require a passport book with a minimum of 6 months validity post the return of your sailing and the supporting visa for entry and exit from the country, if applicable.
For Cuba Sailings - All guests — regardless of country of residence — are required to meet one of the 12 categories of authorized travel while onshore in Cuba and to carry the appropriate visa if applicable. Additionally, all guests cruising to Cuba, regardless of age or country of residence, must present a passport booklet (NO passport cards or other forms of I.D. will be accepted) valid for at least 6 months after sailing date.
It is important that the name on your reservation be exactly as it is stated on your passport or other official proof of nationality. If your name has changed since your document was issued (e.g., marriage or divorce), it is required that you update the document with the new name or provide an official supporting document (e.g., a state, county or province issued marriage license, divorce decree or legal name change document) of the name change. All documents must be the original or a notarized copy. Additionally, if you are using an identification (e.g., driver's license) and a citizenship document ( e.g., birth certificate), then BOTH documents must match the name on your reservation. Otherwise, it may result in delay or possible denial of boarding.
No refunds will be given to individuals who fail to bring proper documentation.
The Royal guest document (eDocs - electronic document) issue includes a bag tag specific to the guest ship, sailing date, stateroom and deck number. The bag tag also provides information on how it should be used. In addition, generic bag tags are available at the pier on the day of boarding.
Each guest is permitted to carry a reasonable amount of personal property (including luggage) aboard the vessel; however, for your comfort and convenience, it is recommended that you limit the number of pieces you take. Each guest has the option to carry their luggage on board or check-in luggage prior to boarding. Luggage may include suitcases, trunks, valises, satchels, bags, hangers containing clothing, toiletries and similar items. Here are some recommendations for packing only cruise essentials.
We recommend that guests personally carry any boarding documentation such as passports, visas, citizenship documents and family legal documents plus all medications. To minimize the potential for diversion or loss of medications, we advise that all medications remain in their original, labeled prescription containers. It is also advisable to pack at least three days of extra medication in the event of an unexpected change in the itinerary of the voyage. It is also a good idea for guests to pack a small carry-on bag with a change of clothes, and bathing suit. That way they don't have to wait for their checked bags to arrive in their stateroom.
Luggage may be locked only with a TSA approved lock.
Any carry-on luggage must be able to fit through the x-ray screening machines. These machines vary in size from port to port, however generally they are similar to those found at airport security check points. Guests wishing to carry their luggage with them during boarding should note that their stateroom may not be immediately available to store their luggage.
Dining options vary from ship to ship, but here's an idea of what you'll find:
Enjoy a warm, full meal for breakfast and multi-course feast for dinner in the Main Dining Room
Options abound in the Windjammer Café - perfect for a quick lunch or a casual meal.
Our Specialty Restaurants - like Chops Grille - offer amazing food in a restaurant atmosphere.
If you've got a sweet tooth, grab a scoop at Ben & Jerry's or a creamy shake at Johnny Rockets - our lively onboard diner.
Meals from many onboard venues, such as the Main Dining Room and Windjammer Café, are included in the price of your cruise. Reservations are only required for dinner. There is a service charge per person to dine at Chops Grille and Johnny Rockets. Prices are subject to change.
All dining packages can be purchased onboard or after payment applied toward a reservation; however, availability for the packages is limited so we suggest they are purchased precruise (through the Cruise Planner) to have the best selection of dining times.
Dining packages do not include beverages. Beverages will be charged separately at regular price.
Should you wish to cancel your package, guests may do so via Cruise Planner or onboard with guest services.
There are 2 options to stay connected while onboard.
1. VOOM Wireless Internet Access (Wi-Fi) All you need is a wireless device with wifi capability.
2. Wired (iCafes) Internet stations are available onboard, the location of which vary depending on the ship.
VOOM is available onboard all ships fleetwide. Prices for internet access vary and are subject to change. Log on to the to the network ""royal-wifi"" using your device, open your browser and follow instructions to log on.
Guests should arrive to the port no later than 60 minutes prior to the published sail time. Guests should adhere to the published check-in windows, where applicable, that can be found in their E-docs (electronic documents) or during general boarding which depends on the ship’s sail time.
Due to new government regulations requiring cruise lines to submit final departure manifests at least 60 minutes prior to sailing, guests are requested to complete Online Check-in no later than 3 days prior to their cruise. If you do not complete Online Check-in 3 days prior, you will be required to complete this process at the pier at least two hours prior to the published sailing time. Please note: All guests must be checked-in and onboard the ship no later than 90 minutes prior to the published sailing time or you will not be permitted to sail.
If you choose to fly ChoiceAir, Royal Caribbean automatically displays only the airline schedules that will enable you to meet your cruise. For your return home, you have the ability to select the flight that best suits your schedule. Depending on your disembarkation time and port, the time needed to arrive at the airport will vary.
