MSC Cruises

Embarkation begins at the Check-In time shown on the cruise ticket. Check-In closes 90 minutes before the ship departure time, except for American ports, where Check-In closes two hours before. It is extremely important that you always arrive at the port with your e-ticket, including the embarkation form with complete and accurate personal data.

Two pieces of luggage per person is the accepted limit*

No. In fact the special operating environment that regulates the maritime sector means that many products (such as alcohol, tobacco and fragrances) can be sold duty free, bringing reductions of up to 30% off retail prices on land.

Yes, Wi-Fi is available on board all of our ships.

Guests with a food intolerance and/or allergies must inform MSC Cruises of their needs via the Special Needs Form and, once on board, confirm their requirements at Reception-Guest Service and/or with the Maître d’hôtel. Guests with food intolerances and/or allergies must inform MSC Cruises of their needs via the Special Needs Form and, once on board, confirm their requirements at Reception-Guest Service and/or with the Maître d’hôtel. MSC Cruises has obtained a certification from Bureau Veritas to provide gluten-free menus worldwide (food code: 20 ppm) in the main restaurants of MSC Divina, MSC Fantasia, MSC Magnifica, MSC Meraviglia, MSC Musica, MSC Orchestra, MSC Poesia, MSC Preziosa, MSC Splendida. On Lirica class guests can find only pre-packaged gluten-free snacks such as, biscuits, croissants, sponge cakes and muffins. Once MSC Seaside, MSC Seaview and MSC Bellissima are launched, we will complete the certification process with Bureau Veritas that will allow us to offer gluten-free menus on these ships as well. Please check availability of gluten-free menus at time of booking. Pre-packed Kosher meals and high-quality Halal products (beef, lamb and poultry) are available if requested at least two months before departure.

Each experience upgrade will require a stateroom upgrade as well. There are 3 types of upgrades: - an Experience upgrade (e.g. from Balcony Bella to Balcony Fantastica) - a stateroom category upgrade (e.g. from Inside Bella to Balcony Bella) - an Experience and stateroom category upgrade (e.g. from Inside Bella to Balcony Fantastica) Upgrades are subject to availability, and can be requested only during the validity of a certain promotion. WHAT IS SATELLITE INTERNET ACCESS AND HOW DOES IT WORK? When at sea, it is not possible to access the internet using a high-speed broadband connection as you would on land. Instead, internet connectivity on board is provided by links between the ship and communications satellites in orbit far above the Earth.