AMA Waterways

All ships have an open seating policy in the main restaurant to ensure you have the opportunity to meet your fellow travelers. Reservations for our specialty tasting menu at The Chef's Table Restaurant can be made once you are on board the ship.

Europe: Official embarkation time is 3 p.m. for all ships. This allows the staff to prepare your stateroom and have the ship ready for the next departure. If you arrive earlier, you may check your luggage on board, and then explore the embarkation port city. Please refer to your travel documents for specific instructions on where to embark and your official embarkation time. Vietnam & Cambodia: On Cruise Embarkation Day, passengers will proceed to the AmaDara via a transfer from one of the hotels listed below: For embarkations scheduled for Tonle Sap Lake: Register at the AmaDara Check-In Desk located in the lobby of the Sofitel Angkor Hotel, Siem Reap, at 11:00 a.m. Passengers will then be transferred to the ship. Low Water Season: Your registration at Lobby of Sofitel Angkor Hotel, Siem Reap, will take place at 7:30 a.m. A motorcoach transfer to your ship will depart Sofitel Angkor Hotel at 8:15 a.m. this transfer will take approximately 5 hours with a stop en route at Kampong Thom and you will embark the ship at Prek Kdam, rather than the Tonle Sap Lake. For embarkations scheduled for Ho Chi Minh City: Register at the AmaDara Check-In Desk located in the lobby of the Sofitel Plaza Saigon, Ho Chi Minh City, at 11:00 a.m. Passengers will then be transferred to the ship at My Tho Port to arrive by 2:00 p.m.

Smoking is not permitted anywhere inside any of the ships. Smoking is only permitted on the Aft of the Sun Deck. For the safety and comfort of all passengers on board, your cooperation in observing the no-smoking policy is greatly appreciated.

On our programs in Europe & Southeast Asia, children under the age of 4 years old are not permitted onboard and children 4-7 years old are not recommended. On our Africa program, due to safety precautions, there is a minimum age limit of 12 years old, unless otherwise agreed upon by AmaWaterways. All guests under the age of 18 are to be in a stateroom with an adult, and must remain supervised at all times, as their safety is the responsibility of the accompanying adult(s). Children between the ages of 4 – 10 at the time of embarkation may share a stateroom with 2 adults provided the child is able to share the bed with the adults – no additional bed will be provided. Select ships offer a limited number of staterooms with a fold out sofa for a triple occupant, we would be happy to guide you through these options when available. A triple occupancy rate will apply for the child sharing the stateroom, pricing can be provided upon request. Please be aware that balcony staterooms of any kind may be unsafe for small children if left unsupervised. AmaWaterways does not provide child-specific programs or child-minding facilities. Please reach out to us if you have any further questions regarding our child policy.

Europe: Wheelchair accessibility is very limited on our European ships. We do have an elevator between the two main decks, however it does not reach the Sun deck or Piano deck. They would be able to move around the dining room and lounge in their chair, however the rooms are not able to accommodate a wheelchair, so while in their stateroom they would need to be able to move around on their own. Their chair would also need to be stored in their stateroom, due to limited storage on board. Getting on and off the ship, could be a challenge, as the planks are narrow and cannot accommodate a wheelchair or scooter's width. They would have to be able to get on and off the ship without their wheelchair and the wheelchair would have to be light enough to be lifted off and on the ramps. It is common to tie up to other river ships in port. When this happens we would sometimes need to travel through another ship to disembark, with many ships requiring we do so from the Sun deck, where there is only stair access. During the excursions, a good majority of the cities visited have the cobble stone walkways, this may be a challenge to maneuver with a wheelchair. The motor coaches we use as a main means of transport do not have any sort of lift and there are 4 or 5 steep steps to get on and off. Vietnam, Cambodia & Africa: These itineraries require a person to be able bodied. There are many unpaved roads and the ships do not have elevators.